Privacy Policy

This privacy policy applies between you, the User of this Website and Lift Coaching Limited, the owner and provider of this Website. Lift Coaching Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: www.liftonlinecoaching.com/terms-and-conditions.

Definitions and Interpretation

In this privacy policy, the following definitions are used:

• Data – collectively all information that you submit to Lift Coaching Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
• Data Protection Laws – any applicable law relating to the processing of personal Data, including but not limited to the General Data Protection Regulation (EU) 2016/679 (GDPR), the UK-GDPR, and any national implementing laws, regulations, and secondary legislation;
• Lift Coaching Limited, we or us – Lift Coaching Limited of Inshallah, Manor Lane, Bredons Norton, Tewkesbury, GL20 7HB;
• User or you – any third party that accesses the Website and is not either (i) employed by Lift Coaching Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Lift Coaching Limited and accessing the Website in connection with the provision of such services;
• Website – the website that you are currently using, www.liftonlinecoaching.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions

Scope of this Privacy Policy

1. This privacy policy applies only to the actions of Lift Coaching Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
2. For purposes of the applicable Data Protection Laws, Lift Coaching Limited is the “data controller”. This means that Lift Coaching Limited determines the purposes for which, and the manner in which, your Data is processed.

Data Collected

1. We may collect the following Data, which includes personal Data, from you:
   • name;
   • date of birth;
   • gender;
   • profession;
   • contact information such as email addresses and telephone numbers;
   • medical/health information;
   • information about or related to your customised training programme, support provided to you by our coaches, or any other service we provide you;

Health Information and Sensitive Personal Information

1. Given the nature of our business as a provider of online fitness resources, we may also collect some sensitive information about you, such as health information, which is afforded a higher level of privacy protection.
   • information or an opinion about the health (including illness, disability, or injury) of an individual;
   • the individual’s expressed wishes about the future provisions of health services provided to him or her;
   • personal information collected as part of providing a “health service”;
2. We will not collect, use, or disclose any of your Health Information except as necessary to provide a health service through our programmes and will ensure that any Health Information is handled in accordance with applicable rules of professional confidentiality.

How We Collect Data

1. We collect Data in the following ways:
   • Data given to us by you;
   • Data received from other sources;
   • Data collected automatically.

Our Use of Data

1. Any or all of the above Data may be required by us from time to time to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
   • Internal record keeping;
   • Improvement of our products/services;
2. We may use your Data for the above purposes if we deem it necessary for our legitimate interests, subject to your rights and freedoms. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your Rights” below).

Who We Share Data With

1. We may share your Data with the following groups of people for the following reasons:
   • Our employees, agents, and/or professional advisors – to obtain advice from professional advisors;
   • Third-party service providers who provide services to us that require the processing of personal data – to help third-party service providers perform functions on our behalf to provide you with an easily accessible training platform.

Keeping Data Secure

1. We will use technical and organizational measures to safeguard your Data, for example:
   • Access to your account is controlled by a password and a username that is unique to you.
   • We store your Data on secure servers.
2. Technical and organizational measures include steps to deal with any suspected data breach. If you suspect any misuse or loss or unauthorized access to your Data, please let us know immediately by contacting us via this email address: enquiries@liftonlinecoaching.com.
3. For detailed information on how to protect your information and devices against fraud, identity theft, viruses, and other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data Retention

1. Unless a longer retention period is required or permitted by law, we will hold your Data on our systems for the period necessary to fulfill the purposes outlined in this privacy policy or until you request that the Data be deleted.
2. Even if we delete your Data, it may persist in backup or archival media for legal, tax, or regulatory purposes.

Your Rights

1. You have the following rights in relation to your data​ you may contact Lift Coaching Limited by email at enquiries@liftonlinecoaching.com.

   This privacy policy was last updated on 25 August 2024.